TeamViewer bolsters channel team to support enterprise

Getting Started with TeamViewer - Remote Control

TeamViewer has appointed Konstantin Ebert as director of channels and Kay Niederfahrenhorst as director of enterprise accounts EMEA.

TeamViewer focuses on the development and distribution of high-end solutions for online communication, collaboration and remote monitoring of IT systems.

Ebert joins TeamViewer with 15 years of sales experience at companies including T-Systems, Fujitsu and most recently, NetApp. Ebert will be responsible for establishing and building the channel ecosystem for TeamViewer, while also leveraging partnerships and devising different business models.

Niederfahrenhorst joined TeamViewer from NetApp, where he worked as sales director. His profile is bolstered by over 15 years of experience in sales.

Both new executives will report directly to Martin Geier, senior vice president of sales, services and support.

By reinforcing our sales department with these experienced personnel, we are striving to strengthen our relationship with enterprise and mid-sized enterprise clients, said Andreas Knig, CEO of TeamViewer. Additionally, we are now establishing a solid channel and partner model.

@AntonySavvas

Source: http://www.channelbiz.co.uk/2016/06/01/teamviewer-bolsters-channel-team-to-support-enterprise/

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Microsoft is working on a TeamViewer competitor for Windows 10

How To Use TeamViewer

Microsoft is working on a new Windows 10 app which will allow users to remotely control other users PC. The app, which the company is calling Quick Assist will essentially be Microsofts own version of TeamViewer. As it seems like, Microsoft is making Quick Assist to be more of a support tool which will allow a user to remotely control and provide assistance.

Microsoft Quick Assist enables two people to share a computer over a remote connection so that one person can help solve problems on the other persons computer.

This feature has been available on Windows for a while now. In previous versions of Windows, it is known as the Windows Remote Assistancewhich basically allowed users to do the same thing as Quick Assist. With Windows 10, Microsoft is just re-designing it to give it a modern look.

Quick Assist works pretty similar to TeamViewer: when you want to request assistance, youll need a code from the user you are requesting support from. And when you want to provide assistance, you will get a code which youll need to share with the other user. The app also includes features such as sketching, and it will be a pretty sweet feature for Surface users. However, the app is currently missing important features such as the ability to transfer files between two PCs, which Microsoft will hopefully add in the future.

As for the actual remote controlling feature, Microsoft seems to have nailed it. In our own testing, remote controlling a PC using Quick Assist was pretty smooth.

As you may notice in some of the screenshots above, the app does not seem to be ready for the public just yet. The app is actually available in Windows 10 Insider Preview Build 14352 however, it wont show up in the All Apps list. To use the app, youll just need to open Cortana and search for quick assist and it should show up in the search results.

Quick Assist is definitelya really nice feature which a lot of Windows 10 users should love. If you are not an Insider, you should be able to try out Quick Assist with Windows 10 Anniversary Update, which is coming later this summer as a free upgrade to existing Windows 10 users.

Thanks, @evil_pro_ for helping me try out Quick Assist!

Source: http://mspoweruser.com/microsoft-working-teamviewer-competitor-windows-10/

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